Best Buy
Refused low price guarantee on online TV purchase

I purchased a big screen TV from Best Buy online after seeing it in the store. I do a lot of purchasing on the internet due to the fact that I don't have a lot of spare time to spend shopping. After making my purchase, I saw the exact same tv for $300 less, I wrote to Best Buy to find out how I would claim their low price guarantee only to be told they refuse to honor it because I made my purchase through their website. They seem to be saying that internet customers aren't as important as in store customers.

I will never shop at Best Buy again, and hopefully this will save someone else the aggravation I went through.

Joe
Philadelphia, Pennsylvania

Company: Best Buy
Country: USA
State: Pennsylvania
City: Philadelphia
Site: bestbuy.com

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