Wal-Mart
Holiday price guarantee refused in store after phone assurance
- 05-13-2012
- 81
I purchased a cell phone for $199.00 from Walmart in Waterville Maine; and later that day I find the exact same phone on walmart.com for $169.00 so I call up Waterville Walmart and people from customer service tell me to bring in the price from online and they will match the price because they say during the holiday season walmart is doing price guarantee. So today I bring in the paper showing the lower price and they refuse to honor it. Which is unfair after the said they would honor it and when I get to the store they refuse. It's a rip off they lied to me. False advertisement. Not good to do business that way good way to lose customers. Walmart and walmart.com is the same company. I am very unhappy with my experience with walmart.
Phone: LG 511C cell phone
Location: Waterville Maine
Company: Wal-Mart
Country: USA