DirecTV
Free Portable DVD Player Replaced by $50 Gift Card

In the spring and summer of 2007, DirecTV advertised on TV that they would have 150 HD channels by fall. The cost of the HD service was advertised at $4.95 a month, with no mention that the price would be going up or the HD service split into 2 services. In late summer, when I signed up for service, which I did online at their web page, I was led to believe that I would be getting a free portable DVD player.

By the middle of December I had never received the DVD player, so I called DirecTV and they said I would be getting it within 8 days. I got a $50.00 gift card instead. I was told by DirecTV that when I signed up I was given a number that only DirecTV knew, that each person was assigned a number, and that if they called in or logged on they would all be different. These numbers assigned a free gift to each person, and mine was the gift card. I explained that when I signed on it said free portable DVD player, and that is what I was led to believe when I signed on. Now I have been swindled.

Plus, as of this date, December 26, DirecTV only has about 80 HD stations and has decided to divide its HD service into 2 services, HD service and extended HD service.

Both of these situations are a rip off and deceptive trade practices. I will cancel my subscription to them and just let them try to collect the early termination fee.

Company: DirecTV
Country: USA
State: Arizona
City: Phoenix
Address: PO BOX 78626
Phone: 8005315000

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