DirectTV
Warranty Replacement Requires New 12-Month Service Contract

I have been a DirectTV customer for 10 years & have never been informed of this little "gotcha".

Today I was informed that if I had my "now non-working" receiver & LNB covered by warranty) replaced that I would be obligated to another 12 months of service contract (not hardware but tv service)! Amazing & I think not...

I have paid for years just to cover problems with hardware & its replacement.

DirectTV has always been good to work with but I'm finding that there is more & more influence from AT&T (maybe?)
Just read what you might being signed up to. Seems that in the past this didn't apply or if it did I wasn't told.

Company: DirectTV
Country: USA

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