Direct TV
Lied to By Customer Service

TV & Radio

Direct Tv"s customer support in basic language HURTS, very unprofessional and rude. While setting purchase for support I asked about my custom controllers being re programed and was certain that there is not a problem at-all once the specialist arrived. I went more and informed them that the notebook was required having a plan to achieve this and when again guaranteed it'd be achieved. Once the specialist turned up and mounted the machine I questioned concerning the controllers and was informed they've no notebook or plan and can't do that. Calling Direct TV I had been fulfilled with individuals who reside by programs and also the only thing-they understand how to state is the fact that they could not recognize that demand. Excessively rude and unprofessional people. Therefore today te battle is on advertisement I begin with te boss and certified email and everyones title and worker quantity and certainly will proceed till I obtain the fulfillment that I had been guaranteed. Don't register with Strong TV until they deliver you a contact wrote out with everyting you talked about about the telephone. They're all LIARS


Company: Direct TV
Country: USA
State: Florida
City: Odessa
  <     >  

RELATED COMPLAINTS

Direct TV
Filing a complaint

Direct TV
False advertisement, terrible customer service

Direct TV
Unauthorized use of credit cards

Direct TV
Someone elso opened an account with my last name and address

Direct TV
Lack of customer service!

Direct TV
Service/customer service, product

Verizon and Direct TV
Defrauding the Public

Charter Communications
Bad customer service, bad picture quality!

Direct TV
Fraudulant Business Practices

Direct TV
Contract dispute, terrible customer service, idiot installers