Verizon and Direct TV
Defrauding the Public

Event = On March 8th, I approached Verizon to demand installing of their fresh FIO pack program. I had been guaranteed from the broker that what I'd get could be FIOs and that I approved and requested Web, Television and Phone. To my shock, and after installation, the support wasn't FIOs and also the Television was fro Direct TV. I had been informed that I'd before 8th of May to stop easily wasn't happy.

I wasn't pleased with both online sites, that was significantly slow and never instant, or even the Primary TV including 512 stations which 500 are advertisements and activity - After I'd recognized that I'd been fooled by Verizon which there is no FIOs within our region, I selected the 13th of March to stop Direct TV, stop my telephone service and demand wireless access to the internet only.

Even though it is becoming apparent that customer support within the Usa has dropped significantly lately, I've never experienced such inadequate, rude, and reckless customer support as that of each Verizon and Direct TV.

Though I'd not handled Strong TV at-all, after I requested to stop, Verizon customer support requested that I contact Direct TV straight. After I did, I had been definitely amazed they might cost me $450 for termination. They stated their plan was termination ought to be inside the first twenty four hours.

Contacting backwards and forwards between Verizon and Direct TV, I had been not able to get everywhere except waiting about the telephone all night and essentially informed that (1`) it's not Verizon;s issue (although I'd caught with verizon just) and (2) that I'd to pay for the $450 regardless of what.

It became apparent the entire procedure is just a fraud and it is a conspiracy between varizon and Direct TV to defraud the general public.

Company: Verizon and Direct TV
Country: USA
State: California
City: Long Beach

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