Direct TV
Filing a complaint

To create a lengthy history brief the specialist found my house and mounted a dish antenna improperly. The specialist quit me his title & quantity informing me to contact easily had any issues. The following day I came across the aerial was incorrectly installed. I named the specialist that has lied and place me down for around per month thus lastly I called customer support. The underside line, when I was informed, is the fact that after seven days "no body within the whole organization may document a" and any support phone following the seven days should be taken care of ahead of time ($54.00) before they with routine a specialist to repair the very first men errors. I talked to some customer support boss and was informed they might do "nothing" and had no method of signing a criticism from the support technology after seven days. Overview; I m having to cover a technology to repair the very first guys error and also the unique specialist fooled me since he understood that I really could not registar a after seven days.

Direct TV explained they've no method to offer instruction or any remedial action due to their specialists... The issue WOn't be set. DON'T LISTEN TO THE SPECIALIST that puts your meal. When you have an issue contact the service-center quickly or you're caught.

Company: Direct TV
Country: USA
State: Arizona
City: Surprise

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