DirecTV
Charged $63 After Suspension for Service I Could Not Receive

I finished a one year contract with Direct TV. Work was going worse for me than before, so I phoned to cancel my service. They persuaded me to put my account on hold for 6 months instead. In that time I moved to another place and left the dishes at my former home. When the 6 months ended, they began billing me for service again with no warning at all.

I called several times and explained that I could not receive any signal, since the dishes were still at the old place. They would not remove the $63.00 charge for a service that I did not and could not receive. The customer service woman was very rude to me on the phone. I told them I would never use their service again, because I felt they had taken advantage of me. I believe I should have been sent something by mail to let me know. If I were you, I would not let them talk you into this arrangement.

Company: DirecTV
Country: USA
Site: directv.com

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