Direct TV
Told of Two-Year Contract and $300 Fee When Moving Out
- 05-05-2009
- 45
My husband and I moved to an apartment. We were only month to month on our lease and were only planning on staying for 6 months. We then decided to move, and unfortunately our new residence will not allow us to have Direct TV/Dish. So we called and informed them we were canceling our services. They told us we were automatically put into a 2 year contract. In order to cancel our services we had to pay $300.00 to get out of it.
We told them we were unaware of the contract and would like to see a signature. They said they do not require a signature on their contracts. Everyone was very rude and did nothing to help us. They told us if we did not continue the services with them they would steal our money from our account.
In the end we had to keep their services because we did not have $300.00. We also have Comcast now, so we are paying for two services. Please do not ever use Direct TV! 2 year contract, leases are only 1 year! Amazing that they can get away with this!
Company: Direct TV
Country: USA
Site: directv.com