Directv
Canceled After Weather Outages, Charged Almost $300 in Fees

I decided to cancel Direct TV because it cut out in any sort of bad weather and is more expensive than cable. The first time I called, they refused to let me cancel and I was on the phone for an hour. I was finally told that canceling would cost $20 a month for every month left on the contract. I agreed, knowing that I only had 6 months left, and they tried charging me over $300.

After 2 more hour-long conversations, I found out they had tried to add an extra year onto my contract for having a receiver moved from room to room. After fixing this problem and taking care of a charge for a receiver they sent me that did not work, I was able to cancel. About a month after canceling and almost $300 in fees, I got a bill for $5 for a PPV movie from 6 months ago.

Go to a bar for the football package. It's not worth having Direct TV.

Company: Directv
Country: USA

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