DirecTV
Cancellation Fee Not Waived After Moving Where Dishes Are Banned
- 01-17-2011
- 15
Direct TV refused to waive cancellation fee of $240.00, plus charged me $90.00 for the month after I cancelled. We moved to an area which does not allow satellite dishes, therefore refused to understand that by waiving the xl fee they could retain a customer who would have spent more than the $240.00, who will be moving again to a "Direct TV" area. They would have also created good will, instead of bad public relations.
Company: DirecTV
Country: USA
State: California
City: El Segundo
ZIP: 90245
Address: 2230 East Imperial Highway
Phone: 3109645000
Site: directv.com