Direct tv
Free Move Promised but Now Quoted $230 to Relocate

Was told when I signed up for two years with Direct TV that when I moved (Had checked it out with them ahead of time) it would not cost me anything to move the service with me, that Direct TV moves the service to my new residence free. But when I called today about setting up new service at my new residence they say I an not "a qualifying customer" so it would cost me $230 to have them put in Direct TV at my new residence. Basically, since I got a deal on signing up with Direct TV they can decide who is qualifying. They say they don't need my satellite dish they bring a new one and they would have to charge me for installation wiring. So they are getting rich on throwing all the satellite dishes away and charging their customers for new equipment and installing. I am really upset and feel they misrepresented themselves, and they don't care because either way, they get their money because I would have to pay until the end of my 24 months anyway.

Company: Direct tv
Country: USA

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