Direct TV
Faulty Box, Repeated Service Fees, Contract Extended to 24 Months

I had Verizon Fios and I thought the service there was bad so being the smart guy I am I went to Direct TV! What a mistake this is the worse service I have ever had. I have had a box that has not worked since I received it. I called Direct TV and was told I would have to pay a service fee to get this box fixed. Well I paid the service fee and the box still does not work so I phoned Direct TV and I am now told I will have to pay another service fee. When I signed my contract I signed for 18 months so when I called Direct TV I politely informed them the after the 18 months I would drop the service at that point I was told that because I have a HD box my service is now 24 months. This company is the worse company to deal with!!! To everyone who is thinking about getting this service please think twice had I been warned I would not be in this mess. I am one very unsatisfied customer!

Company: Direct TV
Country: USA

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