Direct TV
Cable Promised at 29.99 for 12 Months Billed 55.99 Instead
- 03-22-2009
- 7
I was told we would receive cable for 29.99 for twelve months. I received the first bill and was charged 55.99. I called and was told the 29.99 would be reflected on the next billing.
I received the next bill and talked to five different customer service people. I was told I needed a rebate, which we were never told about, and that it was too late to get the rebate after we had made many calls.
If you are told 29.99 a month for twelve months, they should honor that, but no, they are not, and we are being billed 55.99. Because I had a fit, they said they would bill me next month a credit for 15.00. That is an unfair advertising practice if they won't honor what they advertise.
Company: Direct TV
Country: USA
State: Oregon