Comcast Cable Company
Promotional Rates Ignored, Billed $484 and Disconnected

Shops, Products, Services

A sales rep for Comcast called me and offer me Telephone and Internet serices at a promotional price Telephone for 26.99 for 3months and Internet for 19.99 for 6 months. When I receive my bill I was charge 72.00 for internet service and did not even had the service at that time. And Billed 39.99 for the telephone I was also offered free installation with therse offer. When I received a bill for 484.00 I called the company I was told I was also charge one month for the phone for 99.99 and a 29.95 self installation fee and 99.99 internet fee. I was told my account would be credited. They told me they credit my account for the 99.99 internet fee. However my bill never reflected any of these credits. My service was disconnected I had to pay 313.00 to have it reconnected and was charged a 23.00 reconnect fee. My bill should of never been so high. I spoke with other people about there cable bill and they report the same rip off. They also bill you a month in advance. Help please


Company: Comcast Cable Company
Country: USA
State: Massachusetts
City: Chelmsford
Address: Box 6505
Phone: 8886334266
  <     >  

RELATED COMPLAINTS

Comcast
Internet outage after bill reduction and week-long wait for repair

Comcast Cable
Hidden fees pushed triple play bills past $600 in two months

Comcast Cable
Did not honor package deal offered

Comcast
Sales Rep Promised Free Months, Then Bills and Service Cutoff

Comcast
Billed for Full Month After Disconnect and Payment Not Credited

Comcast
Reduced Rate Not Honored and Billed for Uncompleted Install

Comcast
Conflicting Bills and Double Charges After Moving From PA to MN

Comcast
Six-Month Internet Special Became Three Months at Higher Price

Comcast Cable
Quoted $116 Monthly but First Bill Was $194 and Second Almost $400

Comcast
Advertised online internet offer disputed during phone order