DirecTV
Credit Card Charged After Cancelling and Moving Out of State

DIRECTV kept charging my credit card even though I was no longer a customer and had repeatedly asked to have my credit card data removed from their files (and was told it had been).

No matter who you talk with, they do not give straightforward answers to simple questions like, "Please tell me all charges to my account over the past 3 months." These 3 months were after I had moved out of state and was no longer a customer.

All I've been trying to do is get a refund for the money they charged to my account after they shut down my account, and they won't do it.

At this point, I have no idea what recourse is available to me.

Once an account is cancelled, no company should have the right to keep my credit card info hostage.

Company: DirecTV
Country: USA

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