DirecTV
Two Receivers Failed, Told to Pay for a Tech Visit
- 04-15-2008
- 6
Horrible customer service. 2 of my 4 receivers don't work, and they were used when I got them. Now they tell me I have to pay 79.99 for a tech to come out. I told them to just cancel my service. They said I have a contract for another year and I will be charged 20.00 for each receiver... each month. If I don't pay, they have a copy of my credit card and they will put it on that. That's fraud and an unauthorized transaction.
I have had them for 7 years and pay 100.00 per month for poor cable service, and horrible customer service if I can even get through on the line.
Company: DirecTV
Country: USA
Site: directv.com