DirecTV
Two of Four Receivers Failed and Cancellation Fees Threatened

TV & Radio

Horrible customer service. 2 of my 4 receivers don’t work, they were used when I got them. Now they tell me I have to pay 79.99 for a tech to come out. Told them do just cancel my service. Said I have a contract for another year, and I will be charged 20.00 for each receiver... Each month. If I don’t pay they have a copy of my credit card and they will put it on that. That’s fraud and an unauthorized transaction. Have had them for 7 years and pay 100.00 per month for crappy cable. And horrible customer service if I can even get thru on the line.


Company: DirecTV
Country: USA
Site: directv.com
  <     >  

RELATED COMPLAINTS

Directv
Delivered receivers were not HD as ordered

DirecTV
Unauthorized $270 Withdrawal After Returning Receivers

Directv
Told $60 Monthly, Billed $80 With Undisclosed 24-Month Contract

Directv
Leased receiver fee continued after purchase; unexpected two-year contract

Directv
Told Contract Had Expired, Then Charged $180 to Cancel After Box Installation

DirecTV
Contract Renewed Without Signature After Receiver Replacement

Directv
Installer Had No Free Receivers, Wanted $398 for HD Ones

DirecTV
Early Cancellation and Receiver Fees Charged After Return Kit Misdelivered

Directv
Installer Refused New Line and Left With Paid Equipment

DIRECTV
Activation and Early Termination Fees After Buying HD Receiver at Best Buy