Directv
Delivered receivers were not HD as ordered
- 01-17-2010
- 7
Horrible! I just bought a house, and called DTV for pricing. I was told to sign up for some "special pricing" for that weekend... Which was an entire month before we were to move in. But I signed up anyways bc of the price. I ordered an HD DVR and 2 HD receivers... Tech came out and I made sure they were the HD receivers, he said yes. One month later I move in and they are not HD. I call and they do nothing for me but say I should have checked with the tech, and now I need to buy each box and they will credit my account... Horrible customer Service. Garbage. I should not have to pay for their mistake! I would cancel if it were not $400.00
Company: Directv
Country: USA