Direct TV
Free HD DVR Offer Hides Charges for Downgraded Receivers and Installation

Shops, Products, Services

I have been a customer of Direct TV since 2006. They offer many specials, such as free HD DVR service, with free equipment, free installation, three months to try at no cost (when their credits come through on confusing statements, but that is another story).

Direct TV does not tell you on the front end if you decide not to keep the upgraded service, such as HD DVR receivers, you must purchase the downgraded receivers and pay them installation charges. In my opinion it is the old bait and switch con, so Beware!


Company: Direct TV
Country: USA
State: California
City: El Segundo
  <     >  

RELATED COMPLAINTS

Direct TV
Tech demanded $100 cash for supposedly free installation

DirecPath
Awful customer service - DirecPath

Direct TV
Sports Bar Charged $673.26 Plus Broken Free Installation Promise

DirecTV
Installation Fee Dispute and Monthly Bill Rising From $70 to $110

Direct TV
Receivers Would Not Support Whole House DVR as Quoted

Direct TV
Charged $199 for HD Upgrade That Was Never Disclosed

Directv
Best Buy Sales Channel Led to Failed Install and Billing Error

Direct tv
Free Move Promised but Now Quoted $230 to Relocate

Directv
Installer Had No Free Receivers, Wanted $398 for HD Ones

DirecTV
Free HD Receivers Promised, Then $600 Asked to Install Two