T-Mobile
Eighteen Dollar Upgrade Fee Charged on Daughter's New Phone

Shops, Products, Services

My daughter just upgraded her phone because hers was old and wasn't working well anymore. After buying the phone she also had to pay an $18 "Upgrade Fee". What the heck is that? Why do I have to pay to upgrade? When I go to the grocery store I don't have the cashier charging me a 6% upgrade fee when I buy a T-bone instead of hamburger. I've always enjoyed T-Mobile but this takes the cake.


Company: T-Mobile
Country: USA
State: New Mexico
City: Albuquerque
Site: tmobile.com
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