Best Buy
Free Windows 7 Upgrade Not Honored on Dell Laptop Purchase

On August 26, I purchased a Dell Studio laptop 1555. One of the deciding factors for my purchase was that it indicated that I would receive a free upgrade to Windows 7.
While I was paying for my purchase, I told the cashier that I wanted the upgrade to Windows 7 as indicated above the sample in the store. I was told that I had to go online to receive the free upgrade.
I tried several times online to get my free upgrade and have not been able to do so. It only brings me to where I could purchase my Windows 7. I tried calling, but after pressing several numbers and being transferred endlessly after several prompts to try to reach the right person. I have not been able to reach a real person at bestbuy. I do not live in Yonkers; a friend drove me to pick up my purchases.
The service at the store was dismal so this really does not surprise me, but I would really would like to receive my free upgrade to Windows 7. This amounts to false advertising to get you to buy a particular model.

Company: Best Buy
Country: USA
State: New York
City: Yonkers
Address: 2458 Central Park Avenue
Phone: 9143374077

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