T Mobile
Consumer Report

Miscellaneous

My name is Thuy Vu, I'm currently a T-mobile customer for almost a year. This month I have received my bill and there was an additional charges for $1oo. Oo on my bill for 2 lines phone for using their internet. I was surprised what the charges about so I called T-mobile and they told me that because I have been using their internet which I never sign on the contract with them. I told them this is not fair that I have to pay for something that I did not purchased and I want to cancel my service with them, I have 5 phone lines and they will charge me $200.00 per line for the cancellation. I think they try to rip off customer like me who do not know to much english, please do something about this because some of my friends had the same problems too. Thanks!


Company: T Mobile
Country: USA
State: New Mexico
City: Albuquerque
ZIP: 87176
Address: Executive Customer Relations, P.O. Box 37380
Phone: 8008662453, 4253784000
Site: tmobile.com
  <     >  

RELATED COMPLAINTS

T-Mobile
Bend over, your about to get screwed!

T - Mobile
Unlimited internet is not unlimited sign on with tmobile

T mobile
Supervisor in customer service I was told I had no contract termination fees by a representative and canceled with $100 in fees. They would not remove the fees, and also tacked on a $50 web fee when I never had a smartphone! Internet

T-mobile
Leave company, charges and taxes are too high. Not as agreed

T Mobile
Additional line ripoff

T-Mobile
T-Mobile Customer service from Hell!

T-Mobile USA
TMobile Deceptive Fraudulent Tactics used against customers

T-mobile
I closed service 6 days after singing. The could not provide me with written copy of the service contract (!).in the final statement they charged me for last day of service 1/03,32.5 times more t Internet

T-Mobile
Fraudulent charges

T-Mobile
Buisiness as usual at Fraud-mobile Albuquerque