T-Mobile
Closed Service After Six Days, Charged 32.5 Times More for Last Day

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I closed the service with T-mobile 6 days after signing. They could not provide me with itemized charges per service contract. I simply did not know what I would be paying for. That was needed for reimbursement from my employer. Two people from t-mobile on line tried to help me and one t-mobile in the local t-mobile store. They were not successful.

In the final statement t-mobile charged me for one, last day of service i.e. 1/03 32.5 times more than for other previous 5 days. In total for 6 days of t-mobile service they charged me $71.20 $99.97=$171.17. The initial service contract I signed for with t-mobile was below $100/month.

I attempted to resolve this issue with t-mobile and no result. The quality of sound with t-mobile customer service is TRULY horrible, like the worst phone connection over Internet.


Company: T-Mobile
Country: USA
Address: P.O. Box 51843
Site: t-mobile.com
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