T-Mobile USA
TMobile Deceptive Fraudulent Tactics used against customers

I called T-Mobile USA cancellation department to cancel one of my multiple out-of-contract lines on October 20. The Customer Service Rep at the cancellation department lied to me on 4 counts offering me a brand new Smart Phone for FREE if I would keep the line. He lied to me within the same hour on 4 different counts to get my lines renewed and back on contract. Sadly, i believed him.

Later on while speaking with a different customer service rep, i realized that i was duped by the other one who had me renew my lines fraudulently!!! Now, they tell me i cannot go back to my old out-of-contract plan and that I wont get my promised product credit. They are notorious scammers. I hope our COLLECTIVE ACTION by spreading the truth about their LIES, and unethical and fraudulent practices will bring about some result..

T-Mobile USA's deceptive, fraudulent scamming tactics is UNACCEPTABLE!

Company: T-Mobile USA
Country: USA
Site: t-mobile.com

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