FedEx
Priority Overnight 60 lb Package Late After 2 1/2 Days

I am a web designer trying to build a major server to begin the new year. When the parts I ordered were not compatible, I had to overnight the correct ones. That was 2 1/2 days ago. Yesterday, UPS and USPS made not one but two deliveries in my neighborhood. They literally emptied their trucks, got a second load, and delivered those as well, while FedEx gave me this status: "Local delivery restriction, delivery not attempted." Now it is the next day, and here is my latest shipping update: "Dec 23 7:43 PM At local FedEx facility." That is the last update they made.

When I called their 800 number last night and asked for an operator, their phone system hung up on me. Their local distribution number is unlisted, and their shipping outlets would not give me the number. You know their service is terrible when UPS 2 day would have made it here before FedEx Priority Overnight. On top of that, the package weighs 60 lbs, so you can imagine how much I paid.

All I can say is what can Brown do for me, because I am sure not EVER using them again and you should not either.

Company: FedEx
Country: USA

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