FedEx
Overnight Computer Part Not Delivered Due to No Such Address

Hewlett Packard shipped (overnight) a computer part to my address. It shipped from HP on 28 June, arrived in New Bern, NC (local FedEx) on 29 June, and was sent for delivery to my address. The driver reported no such address. I tracked the package online and called customer service and told them the situation. They sent a message to local FedEx to call me. Nothing. The package went out for delivery on 2 July. The driver reported no such address. Again no call. I called customer support, and they sent another message to local FedEx, but they won't be there until July 5th.

Local FedEx made no attempt to call or Google my address or ask locally how to find me. I live on a street in a house built in 1957. FedEx has delivered to this address before. Management dropped the ball on delivering this package and should be excused from their position for making no attempt to deliver it. I want someone above local FedEx to read this, as local will sweep it under the rug or blame the driver. If local has no computer or telephone, I will gladly forgive this ineptitude. Thank you.

Company: FedEx
Country: USA

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