The Home Depot
Damaged Wood Floor Promised Replacement, Then Story Changed
- 03-04-2013
- 75
Home Depot promised to give me a new floor in Feb after coming to my house to look at the damaged wood floor. An inspector from Home Legends came out and checked the floor later. I asked the inspector if the floor could be saved, and he told me not at all, and the floor was dry with 15 RH.
Later, Home Depot told me that the report said the floor had moisture and it would go away in a few months. Home Depot has changed their story. Everything is documented from Home Depot and JW Flooring with BBB. I am very disappointed with this company.
Company: The Home Depot
Country: USA
State: Georgia
City: Atlanta
ZIP: 30339
Address: 2455 Paces Ferry Road
Phone: 7704338211
Site: homedepot.com