Home Depot
Allure vinyl floor installed with seam gaps, 1400 sq ft

Home Depot was hired to install their Allure vinyl flooring by Trafficmaster, made by Halstead. We did our whole brand new home in this floor, 1400 sq ft. It is a total disaster.

They botched it. All over the place there are gaps in the seams. They did not follow the proper grout lines, so you have fat and skinny ones. The product was not rolled properly, and they did not align the tiles to the walls by measuring. We even had the manufacturer send out a private inspector, who says it was a totally botched job. It's ugly.

Home Depot of Rochester, New Hampshire hired ACS Services to install our floor, and they in turn hired Ricks Carpet of Scarborough, Maine to install. They did not get the seams tight and blame the floor manufacturer (Allure), but Allure blames the installers. All in all, we got shafted for sure.

We should not have to pay for the flooring or the install, as now it would all have to be replaced.

Company: Home Depot
Country: USA
State: New Hampshire
City: Rochester
Address: 280 N Main Street
Site: homedepot.com

  <     >