Best Buy
Reformatted my hard drive and kept computer for nearly a month

Internet & Web

I took my computer in to get it fixed and without telling me they re-formatted my hard-drive destroying files that I needed. Upon returning it, the computer came with a different operating system (OS) that was considered to be superior but I did not care for it. I then took it back and asked them to put my old OS back on, which they said they would, when I got my computer back a week and a half later, it still had the same OS as the first time. So far they have had my computer for just short of one month.


Company: Best Buy
Country: USA
State: Colorado
City: Westminster
Address: 9369 Sheridan Blvd
Phone: 3034264434
  <     >  

RELATED COMPLAINTS

Best Buy
Computer returned with no operating system after repair

Frys.com, Fry's Electronics
Sold a used computer as new

Best Buy
Desktop data recovery charged $422 but files lost

MyTech Help Repairs
Consumer Report

Uptech Computer
Refuse to Listen

Molly's Computer Repair
Ripoff

Best Buy
Hard Drive Replacement Pushed Over False Corruption Claim

Staples
Staples - Where's My Data?

EMachines
Emachines, Gateway eMachines Paid $244 for repairs, computer still dead. Won't honor warranty, bad customer service, horrible repair practices. Ripoff

Best Buy
Ripoff won't honor warranty