Best Buy
Ripoff won't honor warranty

I bought an extended warranty from Best Buy with a Compaq presario 1200 laptop computer. The computer locks up or reboots it the case is touched on the bottom. I took the computer back to Best Buy who in turn sent it to a repair center in Round Rock Tx.

3 weeks later I get the computer back with a replaced hard drive, no software, no operating system and still broken. I returned the computer again. 4 weeks later best buy declined to repair or replace the computer, saying it had moisture damage. I never spilled, or had any liquid on or around the computer.

Best Buy makes a fortune selling extended warranties and not honoring them. Don't ever buy a warranty from Best Buy get one from the manufacturer or don't get one at all.

Company: Best Buy
Country: USA
State: Texas
City: Austin
Phone: 5123362050

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