Dell / Alienware M17X
Your service is horrible, your company doesn't even act like it cares if it retains customers

Therefore, I purchased an Alienware M17X I believed the cash i invested might assure me an excellent pc and simple upgrading. Well, I improved to Windows-7 and Our pc was bought before they provided the Windows-7 update free of charge, I had been okay with that, viewing that my college provided it for only $30.

I replaced and my graphics card was not backed, the newer edition of the computer supported Hybrid artwork. I required aid and was placed on the telephone with somebody from tech support team, although he did not appear to understand what he was performing, he then delivered me to a different individual. The 2nd man, was likely to assist me easily settled, he'dnot actually speak with me about my issue till he got $49.99 out-of me so he might reveal the "small key" to obtaining my pc to function. I purchased the guarantee to get a cause. I'm never purchasing a dell item again, and that I WOn't tell my buddies to actually take a look at your organization for items. Your support is terrible, your organization does not actually behave like it cares if it maintains clients. Your items are over-priced. They'renot upgradeable like they're marketed as. I waisted an hour or so about the telephone speaking with so-called "customer support, " I'm a planning for finals, you ought to be a bit more prepared to assist without having requesting more income.

Company: Dell / Alienware M17X
Country: USA
Site: dell.com

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