FedEx Ground
Agent Falsely Reports Business Closed on Eight Deliveries

Over and over, at least eight deliveries in the past three months, the agent lists a delivery exception and says that the business is closed when it is not. I have to drive several miles to pick it up before it gets returned.

When I complain, I am told that the shipper is the only one with protection or recourse. I truly will not ever use FedEx to ship and will tell everyone I know not to use it. Dishonesty really irks me. Rudeness on top of that makes it so much worse.

Company: FedEx Ground
Country: USA

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