UPS driver
Rude driver insisted address was wrong and customer service blamed customer

The UPS deliver was so rude.

He was a big man. I am a lady in pearls.

He showed up with a pissed face because he could not find my address for his reason. (Fedex deliver package to me all the time).

I told him the address was correct. We are in a large building, it has 3 numbers. And my address is one of them. It is correct. He shake his neck and head, stared at me and said "NO".

I told him FedEx and U.S. Post Service deliver to us all the time. He moved his pissed off head and mouth and said "I don't care, your address is wrong". He said "You don't even have a real sign for your address!" Actually, We have a sign, IN FRONT OF HIM.

I said "This address is correct. You can find it on MAPQUEST.com. I can show you on my computer. The UPS driver said "I don't care, you address is wrong!"

I truly feel physically threatened, and the deliver person obviously had mental issues which do not suit the job.

The UPS customer service just want to believe in his lies to protect the disgusting deed.

Shame on you, ups.

UPS should be ashamed for this driver and the customer service.

Why would UPS even have customer service if all they do is picking on the customer. It did not matter to UPS how terrible and abusing their employ behaved in the first place.

Company: UPS driver
Country: USA

  <     >