Car-Mart
Car Sold Before June 26 Deadline Despite $500 Payment Offer

Back in 1998, I was a teenager seeking an affordable car, and I went to Car-Mart because I did not have any credit. I purchased a 1988 Ford Mustang for $1,995. Because it had just been traded in, they did not inspect it thoroughly before selling it at their regular price, so I was lucky. I never had a problem. I drove to Louisiana, Mississippi, and Washington, DC. I was also a student in Washington, DC, so I was nervous about driving an 11-year-old car from Arkansas to DC, but there was no problem there and back.

While in DC, my rear brake seal broke. It cost me over $300 to fix, so I fixed it. I called Car-Mart to let them know that I might not be able to make the payment. They said, "Oh, not a problem, please write us a letter so we can save it in the file," so I did. In May, when school was out, I needed the money to drive home to Arkansas. I called them again, and they said the same thing and asked me to go in. I borrowed my mom's car to go and talk with them. They asked me to bring the car in, and they would hold it until I paid two missed payments plus a late fee.

I had until June 26, 1999, but on June 19, 1999, I came up with $500, and I went back to the dealership to get my car back. I sat and waited, and waited. They told me that they had repossessed and sold my car. Of course, I was VERY upset. They apologized and said that they would let me have another car for $500 down. I told them that they should not make me pay a down payment for their mistake, and they disagreed. I stormed out of the building very upset. I tried to look around, but did not find any car I liked except the one at Car-Mart in Rogers, so I went back to see if they would still allow me.

They said, "Because you did not keep in touch with us, we can't sell you the car because of the repossession on your record." I told them that the whole repossession was their mistake or their dishonesty. Never again would I buy a car from Car-Mart. But I must admit, their cars have improved a lot over the years, but they are NOT trustworthy!

Company: Car-Mart
Country: USA
State: Arkansas
City: Rogers
Site: www.car-mart.com

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