Car Mart Of Russellville
Transmission and Engine Failures on Car Bought in June
- 04-30-2003
- 10
In June we purchased a car from Car Mart in Russellville, Arkansas, and we have been burdened with constant repairs and utterly rude management personnel.
It all started when the transmission in our car went out. After we got our transmission paid off from Car Mart, the same week our engine went out. Now we are out more money to get it repaired, and we are having to pay for that expense. During the time our car was getting repaired, my husband got laid off from his job. We are making the car payment, but they said that if we don't pay an extra $100 every week on our engine, they are going to charge us late fees on that money too, because they have included it in our car payments. Our car payment is only $68.00 a week. We told Car Mart that we could finish paying off the engine when my husband starts working again, but they said they could start making us pay late fees on the engine costs.
The way Car Mart talks, we are going to be out a lot more money on the engine, and it really costs. My car is still not running right yet: it uses more gas, it doesn't have power, and it is burning oil. They called that fixed. They put an engine in my car out of a wrecked car, and this engine is also bad.
Big business needs to take a step back and remember how it got so big. It was the money from the customers that made them so big, but now they don't respect the customers. We have been out more money than this car is worth. It was strictly a lemon.
Company: Car Mart Of Russellville
Country: USA
State: Arkansas
City: Russellville
Address: Hwy 64 East
Phone: 4799671777