Tejas Thump Cycles
Wrong parts, no response to e-mails, bad customer service
- 06-09-2008
- 7
I ordered LED mirrors from this company, they sent some without instructions, wrong mouting bolts loose in the box, then would not respond to help me. I returned the items for refund without authorization, since they would not respond. They insisted they sent all the right parts, and per their policy they would charge me the re-stocking fee.
I did not get any credit from them, a few days later my Citibank credit card gave me the full refund.
BTW, when I did get a response via e-mail, this guy's attitude was they did nothing wrong, made it seem I was the one with the problem. What as *ss.
Company: Tejas Thump Cycles
Country: USA
State: Texas
City: Meadow
Address: 1001 Lubbock Rd