FedEx
Two Compasses Missing From Opened Package Shipped to Pakistan

FedEx

www.fedex.com

I recently ordered a few compasses from the USA to be shipped to Pakistan, and in my ignorance, believing that FedEx is the best courier, I shipped them through FedEx. A note arrived from the FedEx Pakistan (Peshawar) office in three days saying that my items had arrived and that I had to file paperwork for customs, etc. I did all that, and then FedEx vanished for almost three weeks.

After my consistent poking, they told me that my item would be released today (after three weeks) and shipped out of the Lahore (Pakistan) office the same day. The items arrived, but the box was open, even the plastic container of the items was open, and two compasses were missing. After a week-long battle with local and international FedEx, I was told that these items were short in quantity at the origin. I contacted the vendor, and they told me that they had shipped the exact quantity.

I filed an online complaint with FedEx, but then they said that since it had been more than three weeks, claims could not be entertained. Here I am still waiting for any response or solution. I strongly believe that the FedEx Lahore (Pakistan) office has big thieves sitting in there, as they were the ones who consistently gave me contradicting information. I have given up on the fight but am trying this channel to warn people to be extra careful when considering FedEx as a courier.

Company: FedEx
Country: USA

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