FedEx
Package From Venezuela to Bolivia Had iPod and Wallet Stolen

A package was sent from Venezuela to Bolivia using FedEx. The package was opened by Venezuelan customs in front of a FedEx representative, but the contents I had in the package were stolen. I tried to contact FedEx authorities to see if I could get someone to help me, but their answer was that they could not do anything and the only thing they could do was return the value of the shipment. This is not the first time something like this has happened when I used FedEx.

The best advice I can give to those who use FedEx is to try other, more responsible and serious companies. FedEx customer service is bad. They do not care about the customer, they laugh in the face of the customer, and they wash their hands of it. They say they are working on the case, but it is a lie. Supervisors and managers know they have thieves working in the warehouses where our packages rest. It is useless to file complaints with supervisors or managers, as they work together robbing their customers, the ones who pay their wages. Do not use FedEx for your shipping, and never use the FedEx located in Venezuela, which has the worst thieves.

They stole an iPod with a value of $400.00 and also a wallet.

Company: FedEx
Country: USA

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