FedEx
Flattened Computer Shipment Arrived 12 Days Late, Staff Shouted

I received a 2-day FedEx shipment 12 days after it was shipped. The package was damaged (flattened) and had an obvious kick mark from a disgruntled FedEx employee who figured it would get here faster if he kicked it with his foot. When the shipment arrived at my residence, a FedEx employee actually threw it at my door and sped away in his truck. I guess I should feel lucky it got here at all.

I took the unopened package to the FedEx office in Campbell, CA to file a report on the condition of the shipping container. I was shocked when a FedEx employee began shouting and spitting out offensive expletives about how it had to come clear across the U.S. He then opened the package without my authorization and claimed it was packed wrong. His outrageous language and mannerisms could be interpreted as sociopathic. I quickly left, fearing for my safety.

There is obviously an anger management problem at FedEx, and I would definitely recommend not using their services if you value your personal safety. Needless to say, the computer shipped using FedEx is broken.

Company: FedEx
Country: USA

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