Direct TV
Technician No-Show After Hurricane Irene for Realignment and Upgrade
- 08-01-2012
- 45
Two weeks following Hurricane Irene, Direct TV was to realign our antenae and install receiver upgrades. Time to arrive: Friday between noon and 4; no one came or called. I called at Direct TV installation services5 and spoke to a supervisor, he promised the tech would arrive by 7:30. No tech and no call. On Saturday, I called Direct TV twice and both times was promised a supervisor would call, no calls. This is distainful, unprofessional and immature behavior. BF Halloran, Owings MD 20736
Company: Direct TV
Country: USA