Direct TV
General business practices

This is my first ever public online complaint. Direct TV is the worst company in the US to do business with. I actualy expect a future class action suit to be filed by customers against this company as I am sure that they are violating contract laws. First off you pay for all equipment up front. A standard receiver box costs $100 dollars & they say that you will receive a $5 dollar refund per month which you will never receive. Secondly I was offered free movie channels for three months which I w5as billed at $45 dollars a month. When I called I was credit for one month only. Secondly I was quoted a price of $35 dollars a month and was billed $80 dollars a month. When I called I was informed that I needed to fill out a online rebate form which apparently they forgot to tell me about when I ordered or was installed. I am still waiting to see this rebate. These people are crooks. When you call they are rude. You will be treated like you are asking for a government run welfare program and that they are giving you free monthly tv service. I told them as much that they needed to treat me like a customer and that I was paying alot of money for a luxury service. For three months of tv service I have paid $500 dollars plus the movies that I odered which I have not stated. The commercials that you see on tv stating free upgrades to HD DVR service do not exist. A HD DVR costs $299 dollars plus a fee of $50 dollars to upgrade plus $19.99 shipping plus a $10 dollar a month charge for HD service. I currently do not owe this company any money. I hate them & I am actualy goin to seek advice to terminate the contract.

Company: Direct TV
Country: USA
City: Oregon

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