Direct TV
Bait and Switch

I called AT&T for a price on phone service. I was told if I bundled services with Internet, phone and Direct TV, I could get a special promotion for Direct TV with 59.99 for premium service, I would get a $21.00 dollar per month discount for a 2 year contract. The total for Direct TV was to be $38.99 per month for the duration of the contract. I agreed to this and set up the installation of all three products. I was to receive free HBO, Showtime, Cinnemax and Stars for 5 months for signing up all three and changing to AT&T / Direct TV. I got the bill from Direct TV for $79.99. I called and was informed that I had to by a Sunday NFL Ticket to receive this offer. This was the first time I had been told anything about the NFL Package. They removed the NFL charge from my account. They installed the dish and nothing but regular cable worked. When I called the rude lady and supervisor informed me it was not Direct TV's fault that the agent that signed me up gave me wrong information. All they could do was sign me up for the NFL Ticket or give me the correct information. We need to band together and file a class action suit against both at&t and direct tv.

Company: Direct TV
Country: USA

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