DirecTV
Recordings Cut Off and Sound Drops With Defective Box

We have very bad quality TV due to many trees around the house. We have had this for over a year and have not gotten good service at all. Most of the recorded shows do not play all the way through, the sound goes in and out and it pauses every minute. We can't get anything on demand, what we are paying is not worth the service we are getting at all. The bad recording quality may be because we got a bad box and they will not replace it for free even though they gave us the bad box.

Company: DirecTV
Country: USA

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