DirecTV
Poor Reception Under Trees and Faulty Box Not Replaced Free

Direct TV has really bad reception where there are a lot of trees, but they will set it up there anyway not caring about the quality. Certain shows that I record can not be watched properly because the sound will go off and will pause every minute. This is probably due to a faulty box which they will not replace unless I pay for it. The customer service is not good, they do not care if you can watch the TV, they do not give refunds for anything. We have not been happy with our service for over a year and are going to cancel it soon because of all their mistakes. This service at my house is definitely not worth the money. All of the advertisements are faulty. You have to pay at least $63.00 if you want to get the regular channels that most places include in the base package.

Company: DirecTV
Country: USA

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