Direct TV
False advertising

This company offered a introductory price for their service of 34.99 per month for the first 12 months. The second 12 months was for 59.99 per month. They have not honored their agreement. I have been billed for the whole 59.99 for the whole 24 month period. I have been paying this bill since October. I have called repeatedly and was told (after the fact) that I had to sign up for a “rebate”. I went online numerous times and could not get to the webpage I was informed about. Recently, I called again. I was told that I had to do this within 90 days of signup. They said I was warned by mail & email. This is rubbish! Nothing came. I asked them to give me the rebate now (in accordance with the promised 34.99 per month), but I was refused. There is something wrong with this company. No bill is sent; just an email requesting payment by credit card. I believe this company is running some kind of scam; they never had any intention of honoring this agreement.

Company: Direct TV
Country: USA

  <     >