Comcast
$125 Rebate Still Not Received After Many Months

I had signed up for a special offer which had a $125 rebate. And after 9 months, the rep tells me that the rebate form is from Bridgevine and my signup was from ComcastOffers!!!

I filled up the rebate form that was attached to the offer that I signed up for and mailed the rebate offer to the address shown on the form.

I waited for 6 months and still had a message on the rebate status page showing that it was pending. Finally, I submitted ticket for investigation, and the rep asked me to send in the documents again. Unfortunately, I had not kept the original "first bill" so I had to request it to be sent out again, and then I sent it in. That took another 3 weeks. I had asked why she could not use the bill I had already sent in and she said it was at "HQ"??!!

This has happened to others before and that's the reason I made sure to check the dates and all the fine print to make sure that they had no reason to refuse the rebate!

However, now this new tactic! How do I get my rebate?

Note: After I signed up, I got a confirmation email and that was sent from ComcastOffers.com - so is Comcast scamming innocent consumers and hoping most of them get fed up and give up trying to get their rebates???!!

Please help. In the meantime, I am now being billed $60/month for the service that I signed up for $20/month and still did not get the rebate they promised!!!

Many Thanks for any help,

Sharon

Company: Comcast
Country: USA

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