Direct TV
Equipment lease fraud

I had been An Immediate TV person for more than 13 years and not had difficulty with my gear. I upgraded to Highdef and needed to "rent" new gear, both a Higher-Def receiver along with a Regular-Def recipient. 9 weeks later, the Conventional-Def recipient wouldn't power-on.

After being on postpone and on, I had been ultimately educated Direct TV might substitute my recipient - to get a $19.95 handling charge. I advised them why must I spend to displace a bit of gear that used to do not possess, that I had been renting - is the fact that not exactly what the regular rent charge covers? I requested to consult with a boss and was placed on store for all more moments. The initial individual returned about the point (no boss) and educated me they might renounce the $19.95 handling charge easily bought a long warranty - On Leased Gear!

And So I asked when they were declining to displace my 9-month old recipient. They advised me I've to pay for the handling charge. I advised them-they smashed the agreement as well as officially smashed a the rental contract for that gear. I terminated my support and today they need me to pay for a termination charge.

I strongly feel it's time for you to endure these businesses as well as their termination charges. They are able to supply awful, or no support, but still get us to pay for to depart. I'll participate in on any type activity.

Company: Direct TV
Country: USA
Site: directv.com

  <     >