Direct TV
Charged $5.99 Protection Plan That Excludes Equipment After 90 Days
- 09-24-2009
- 6
I recently signed up with Direct TV for their satellite service. I am paying a monthly fee to rent each receiver. I got in the mail today a confirmation for an additional $5.99 per month for a protection plan. When I called for an explanation, I was told that if anything happened beyond the first 90 days that they would not be responsible for repair or replacement of any of their equipment. What kind of a company is this that charges a monthly fee for equipment rental, but won't stand behind their equipment. Very disappointed.
Company: Direct TV
Country: USA
State: Mississippi
City: Hernando