DirecTV
Charged for Free Premium Channels and Rebate Not Processed

I am a new customer of under 3 months, and I am very upset with my bill. They told me one price and I got a higher price. I was charged for a free service. The rebate was not processed, and what else? I was told by customer services to make call after call to clear this matter. After 5 calls I still did not know what my bill was.

You are told you get HBO, Stars and Showtime free for three months, but I was charged $35.00 from the get-go. I finally got that credited, but I still have to pay the full amount of the bill. I just want to be released from this contract at no cost to me. After all this, I want out. I will send back the equipment. I never had such a problem with Dish Network. I just want someone to stand behind what they say. I do not need this every month. Please release me.

Company: DirecTV
Country: USA

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