DirecTV
Billed for Premium Channels Advertised as Free and Rebate Not Processed

New custom under 3 months, I'm very upset with bill they told me one price and I got a higher price. I was charged for a free service. The rebate was not processed what else. I was told by customer services to make call after call to clear this matter after 5 calls I still didn't know what my bill was.

You are told you get HBO, STARS, SHOWTIME free for three months I was charged from the get go $35.00 I finally got that credited but I still have to pay the full amount of the bill. I just want to be released from this contract, at no cost to me after all this I want out. I'll sent back equipment. I never had such problem with dishnetwork. I just wanted some one to stand behind what say I don't need this ever month Please release me for this.

Company: DirecTV
Country: USA

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