Directv
Contract Terms Misstated and Frequent Service Outages

Direct TV informed me my contract was ONE year, and I would receive a $20.00 monthly rebate, which I had to fight for (I have a 1 year lease with my apartment). Soon after signing up with Direct TV they informed me after one year I would be obligated to pay the full rate, and I was on a 2 year contract!!! The service goes down every month while for at least 1 hour during their maintenance.
The service has required in home repairs on at least 4-5 occasions, and scheduling time before a tech can come out is 4 day! I am paying for service I am not receiving!
I have told them this is unacceptable, and I want to cancel service, but they said I will have to pay to cancel.

I'm paying for a service that I'm not always receiving. Verbal stated terms contract stated are falsely stated

Company: Directv
Country: USA

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